This manual is about policies and policy development for volunteer programs. It is written for two key groups of readers partners in the policy-making process a) managers of volunteers, and b) boards/senior management in organizations which operate volunteer programs.
To the Manager of Volunteers: Managers of volunteers may be unfamiliar or uneasy with policy, when it means, what it does. Some may think that consideration or development of policy is beyond their mandate - that policy is typically the responsibility of boards and senior management.
In fact, the manager of volunteers is a vital link in successful policy development for volunteer programs. She may need to take the initiative, define the need, provide the drive and share her expertise about volunteering. This manual is written as a guide to all of those functions. It offers plenty of help to both the novice and the experienced manager of volunteers.